Buyer’s remorse just ahead of the holidays? During the season of giving (and receiving), a number of major retailers are offering customers the gift of a hassle-free shopping experience through generous return and exchange policies. Here, the stores that are doing it right:
Anthropologie: Merchandise returned within 60 days get a refund at the original selling price. Those made after the two-month period, on the other hand, are compensated with store credit.
Bed, Bath & Beyond: Customers have a full year to make returns with a receipt, but even if they’ve misplaced their receipts, the store issues credit for the item’s current selling price, less 20 percent (to account for the possible use of a coupon).
Bergdorf Goodman: Returns are accepted within 60 days. This holiday season, purchases made between Oct. 11 and Christmas Day will have an extended return policy until Jan. 31 or within 60 days, whichever is later.
Bloomingdale’s: Shoppers are granted a whole year to return most purchases for a refund or merchandise credit, provided the item is still in saleable condition. For “Final Offer” items, returns must be made within 30 days.
JCPenney: Even without a receipt, items are eligible for a refund in the form of a merchandise return voucher. (See the retailer’s